Refund & Returns
Last Updated: 18.10.2024
At Skimys®, we want you to be completely satisfied with your purchase. If for any reason you are not in love with your bodysuit, you can return it for a refund or exchange within the first 14 days of receiving your order.
How to Return Your Item
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Contact Us: To initiate a return, please contact our customer support team at info@skimys.com. Include your order number and the reason for your return.
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Return Authorization: Our team will provide you with a return authorization and further instructions on how to return your item.
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Pack Your Item: Ensure that the product is in its original condition, unworn, unwashed, and with all tags attached. Please pack the item securely to avoid damage during transit.
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Ship It Back: Use the shipping method of your choice. We recommend using a trackable shipping service to ensure your return is received.
Refund Process
Once we receive your returned item in original condition, we will process your refund immediately. The refund will be credited back to your original payment method. Please note that it may take several business days for the funds to appear in your account, depending on your bank or payment provider.
Exchanges
If you would like to exchange your item for a different size or color, please let us know when you contact us about your return. We will be happy to assist you with the exchange process.
Important Notes
- All returns must be initiated within 14 days of the original purchase date.
- Items that are worn, damaged, or missing tags will not be eligible for a refund or exchange.
- We are not responsible for return shipping costs unless the item was defective or incorrect.
Questions?
If you have any questions or need assistance with your return or exchange, please feel free to reach out to our customer support team:
Email: info@skimys.com
Thank you for shopping with Skimys®! We appreciate your business and are here to help ensure you have a great experience.